Shipping policy

SHIPPING & DELIVERY POLICY

Last updated: 14 September 2026

At PINKLUXE, we aim to process and deliver your order as quickly as possible.

UK DELIVERY

We currently offer delivery within the United Kingdom.

Orders are usually delivered within 7–14 business days after dispatch.

Please note that delivery times are estimates and may vary depending on the shipping carrier, customs processing, weather, peak periods and circumstances outside our control.

ORDER PROCESSING

Orders are processed after payment has been successfully received.

Please allow reasonable processing time before your order is dispatched.

Once your order has been dispatched, you may receive tracking information where tracking is available.

TRACKING

Where a tracked shipping service is used, tracking details will be provided when available.

Tracking information may take some time to update after dispatch.

DELIVERY DELAYS

Although we aim to meet the estimated delivery time, delays can occasionally occur due to circumstances outside our control.

If your order has not arrived within the expected delivery period, please contact us at:

pinkluxepdrnbalm@gmail.com

Please include your order number so we can assist you.

CUSTOMS AND IMPORT CHARGES

For deliveries to the UK, any applicable customs duties, taxes or other charges that may arise are the responsibility of the appropriate party as required by applicable law.

WRONG OR INCOMPLETE DELIVERY ADDRESS

Please make sure that your delivery address is correct when placing your order.

If an incorrect or incomplete address is provided, delivery may be delayed or the parcel may be returned to the sender.

If you notice an error in your delivery address, contact us as soon as possible at:

pinkluxepdrnbalm@gmail.com

CONTACT

If you have any questions about shipping or your order, please contact:

PINKLUXE

Email: pinkluxepdrnbalm@gmail.com